For all our pay monthly websites, Red Alpha Design will be responsible for general maintenance of your website, which includes domain name(if applicable), hosting package, SSL certificate(if applicable), updates and backups until such time when your build plan has expired and you have advised us that you no longer want the website maintained by Red Alpha Design.
For all pay monthly websites, Red Alpha Design will own the website until payment has been made in full, either once your plan has ended or unless you choose to pay the remaining balance early. Should you wish to end the plan early simply contact us and we can provide you with a settlement figure.
Payment terms for pay monthly websites – deposit due when the build commences, then the remaining monthly payments will be collected monthly, for the remainder of the term on the same date every monthly as the deposit invoice date. The deposit payment will be payable upon invoice and to be paid by bank transfer, the remaining monthly payments will be collected monthly by direct debit by our payment partner, GoCardless.
For eCommerce websites, we will create the first 10 products on your website and give you tuition so that you can add additional products. However, we can add more products if required – this will be charged on an hour or daily rate as required.
Our standard practice is for customers to provide their own content which they would like on their site, this includes text/copy, images and any other types of media that you require. We can however provide copywriting services and stock images for your website at a cost of £125 per webpage of copy (up to 1000 words) and £15 per stock image.